Portage Battery Distributors (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit portagebattery.com or purchase from us.
Information We Collect
We collect information you provide directly when you place an order, create an account, contact us, or sign up for updates. This includes your name, email address, phone number, shipping and billing address, and order details. Payment information (credit card number, expiry, CVV) is entered directly into our payment processor — we do not store full card numbers on our servers.
We also automatically collect standard web analytics data when you browse our site: IP address, browser type, device type, referring URL, pages viewed, and approximate location. This is collected via cookies and server logs.
How We Use Your Information
- Process and ship your orders
- Respond to your inquiries and provide customer support
- Send order confirmations, shipping updates, and warranty information
- Improve our website, product catalog, and service
- Comply with legal and tax obligations
- Prevent fraud and secure our systems
We do not sell your personal information. We do not share it with third parties except where necessary to fulfill an order (e.g., couriers, payment processors) or as required by law.
Cookies
Our site uses cookies to keep items in your shopping cart, remember your login, and measure site traffic. You can disable cookies in your browser settings, but some features of the site may not function properly if you do.
Data Retention
We retain order records and customer account information for the period required by Canadian tax law (currently 6 years after the end of the fiscal year). Marketing email lists are retained until you unsubscribe. Web analytics data is retained for 26 months.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and withdraw your consent to marketing communications. To make a request, email sales@borderlandportage.com or write to us at the address below.
Third-Party Services
Our site integrates with trusted third-party services to operate the storefront and ship your orders. These providers handle your data under their own privacy policies and only for the purpose of providing the service:
- Payment processing — Stripe / credit card gateway
- Shipping — Canada Post, Purolator, and other couriers as needed
- Web analytics — Google Analytics
- Hosting — Hostinger
Security
We use industry-standard security measures including TLS/HTTPS encryption for all traffic, restricted staff access to customer data, and regular software updates. No system is perfectly secure — if you suspect your account has been compromised, contact us immediately.
Children’s Privacy
Our site is not directed at children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy periodically. The “Last updated” date at the bottom indicates the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Contact Us
Portage Battery Distributors
2533 Saskatchewan Ave W
Portage la Prairie, MB R1N 4A5
Email: sales@borderlandportage.com
Phone: 204-239-5900
Last updated: April 22, 2026